Performance Management

Submitted by ewaters on

SRAENE develops resources to support SRAE grant recipients in managing the performance of their programs using data and evidence. Performance management includes  program monitoring and continuous quality improvement (CQI). Program monitoring documents what is happening in a program. CQI is a way to use that information for improvement by systematically developing and testing solutions. The CQI resources here primarily emerged from a pilot to build the CQI capacity of eight grant recipients, who received support using the resources and informed refinements to the materials.

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Program Monitoring

These resources provide information about tracking and reviewing data to assess whether your program is moving in the right direction.

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Ideas
Setting the foundation: Creating a learning culture

These resources can help grant recipients understand the language used to describe CQI and, gauge their starting place, and look for opportunities to strengthen work already underway.

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Creating a team to lead improvement efforts

The CQI team is responsible for overseeing improvement efforts in the program. To learn more about who should be on it and what the team does, check out the resources below.

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Cycle
Conducting CQI cycles

These resources introduce one approach to conducting CQI. This approach includes a template to guide teams through planning and implementing CQI, as well as separate resources to support each step in the CQI cycle.

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Target
Step 2: Strategy development

Identify ideas for improvement.

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Step 3: Road testing

Try the strategy on a small-scale and learn how to improve.

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Profits
Step 4: Assessing

Reflect on learning and decide next steps.